Urbiana Loyalty Program | Urbiana
Reserve & Collect in Store
(156 Brick Lane, London, E1 6RU)
Free EU Delivery
on orders over £50

Urbiana Loyalty Program

Urbiana Rewards

  • How do I join the Urbiana Rewards?

    Customers with (online) store accounts are automatically enrolled. If you do not have a store account, join the Urbiana Rewards today by clicking here to create your account. If you have purchased in our retail store and dropped your email address at the till, you may have received an account activation email. You can click the link from that email to register your account which will automatically reward you points for your in-store purchase. If you havent received any such account activation email, drop us a line at info@urbiana.co.uk with your receipt number (or order ID) and receipt value. we will create an account as fast as we can with the relevant points.

  • How do I earn points?

    Earn 10 points for every £1 spent and 500 points for every successful referral! Rewards are issued as coupons.

    Reward Points
    £5 Off 500
    £11 Off 1,000
    £21 Off 2,000

    Note: points are not earned for any shipping fees, taxes or discounts applied.

  • If you have purchased in-store and wish to get loyalty points for those purchases, you can email us at info@urbiana.co.uk from your registered email address asking us to credit your account for your purchase, citing the receipt number and order value.

  • How do I redeem rewards?

    First, you need to be signed in to your store account. Rewards can be redeemed through the Rewards Redemption Page which can be accessed through the Rewards Widget located at the bottom of the store.

  • How do I use my rewards?

    Rewards are issued as coupon codes. Remember to apply the reward coupon code on the payment page during checkout.

 

We hope you enjoy our loyalty program!

 

Team Urbiana

Trendy handmade jewellery at affordable prices.