We hope you enjoy and love our products as much as we do. We put a lot of care into our manufacturing and curation process and have very strict quality controls in place. To ensure you can enjoy your Urbiana product for years to come, we'd like to give you a few basic care tips.
To keep your jewellery looking brand new, keep in a clear air-tight bag after use and polish in case of occasional discoloration. You can use Brass polish to clean our Brass pieces, and silver polish to protect our German Silver pieces.
Our brass items contain a mix of copper and zinc and are nickel-free. These can also be cleaned with a mixture of salt & vinegar under running water.
Our premium items are gold plated (18 or 24 carat plating).
Don't use aggressive chemicals or leave your accessories exposed to the sun for too long, as the colour intensity may be affected.
Whenever you are not wearing your jewellery, always store it in a fabric lined jewellery box to avoid scratches and tears.
Remember to remove your jewellery when applying perfume, body lotion or hair spray to prevent damage.
While it is perfectly fine to wear your Urbiana pieces when washing your hands, we recommend taking them off when showering or swimming as shower gel, chlorine and salt water may affect the colour of the product.
If you have any product queries, please feel free to get in touch with our team at firstname.lastname@example.org
Thank you for your purchase!